Showing posts from September, 2021

AIOps - Artificial Intelligence in IT Operations - Part 1

  What's AI Ops? AIOps means Artificial Intelligence in IT Operations. The term was coined by Gartner. AIOps is the application of machine learning (ML) and data science to IT operations problems.  AIOps platforms combine big data and ML functionality to enhance and partially replace all primary IT operations functions, including availability and performance monitoring, event correlation and analysis, and IT service management and automation. AIOps platforms consume and analyze the ever-increasing volume, variety and velocity of data generated by IT and present it in a useful way. How AI Ops work AIOps performs IT operations through self learning and self correcting systems. AIOps deploys: Machine Learning techniques to understand the ever changing IT environment Artificial Intelligence to detect abnormalities Intelligent automation to remediate abnormalities before it impacts It learns from the kind of events and way those events are happening rather than a knowled

Artificial Intelligence in Retail - Part 3

  In part 1 and part 2 of the article, we identified the use of Artificial Intelligence in Retail industry and provided some examples of how AI is helping some of the big brands in Retail industry. In this part, let us discuss some use cases where AI will be useful in reshaping the way Retail industry works. AI technologies have been integrated into retail and marketing by using big data analytics to develop customer-specific profiles and their anticipated buying habits. Knowing and forecasting consumer’s demand across interconnected supply chains is more important than ever, and AI technology is expected as an essential component. Here are a few use cases  of using Artificial Intelligence in the retail industry: AI Is the New Personal Salesperson Retailers can use AI to discover new sources of revenue to improve performance, as well as to identify and execute strategies for successful customer relationship management (CRM). AI automates the repetitive sales activities, acts as a